Eligible Refunds
A full or partial refund may be considered for duplicate payments, unavailable service, incorrect charges, or situations where service could not reasonably be completed.
Website policy
Refund Policy
Refunds are reviewed based on the specific service request, payment status, technician dispatch status, and work performed.
Non-Refundable Situations
A refund may not apply when the technician arrives and the customer is not present, the customer provides an incorrect location, the issue is different from the request, the service is completed, or the location is unsafe or inaccessible.
Partial Refunds
Partial refunds may be used when travel, dispatch, or inspection time has already occurred but the full roadside service could not be completed.
Processing Time
Approved refunds are returned through the original payment method when possible. Bank and card processing times may vary.