Before Dispatch
If your request is cancelled before a technician is dispatched, you may be eligible for a refund, subject to payment processing fees where applicable.
Website policy
Cancellation Policy
We understand that roadside situations can change quickly. Please call or text as soon as possible if you need to cancel.
After Dispatch
Once a technician has been dispatched, cancellation charges may apply because technician travel and dispatch services have already begun.
After Arrival
If the technician arrives at the service location and the customer is unavailable, provides the wrong location, or no longer needs service, a charge may still apply.
How To Cancel
To cancel, call or text the business phone number as soon as possible and include your name, service requested, and service location.