Before Dispatch
If a technician has not been dispatched, the request may be cancelled with no service charge or with a refund when applicable.
Website policy
Cancellation Policy
We understand that roadside situations can change quickly. Please call or text as soon as possible if you need to cancel.
After Dispatch
If a technician has already been dispatched, a cancellation fee or partial charge may apply depending on travel time, distance, and work already performed.
After Arrival
If the technician arrives at the service location and the customer is unavailable, provides the wrong location, or no longer needs service, a charge may still apply.
How To Cancel
To cancel, call or text the business phone number as soon as possible and include your name, service requested, and service location.